IT Service Management (ITSM) / Service Desk Services

Unlock your full potential with a technology facelift.

Our end-to-end services will make sure every step of the
technology life cycle runs smoothly

S-Square offers an impressive array of ITSM/Service Desk services to ensure that your customer service needs are met quickly and efficiently. Our team of dedicated professionals has the expertise to provide superior quality IT services – from incident management and problem management to service catalog and asset management. We use modern technology and ITSM best practices to support each customer’s requirements. Our top-notch services guarantee that you’re using the latest and most efficient technologies available and consistently delivering superior customer experiences. Let us help you achieve better IT performance for your business today! Explore our service options today to find out which best suits your business needs.

Service Offerings

Managed IT Support

IT Service Management

Service Desk Management

Why Choose S-Square for IT Service Management (ITSM) / Service Desk Services

S-Square offers IT Service Management and Service Desk Services tailored to address the current customer pain points of increased ticket resolution time and lack of collaboration.

With ITIL V3 compliance, our services provide end-to-end ticket ownership and user personalization, guaranteeing reliable results.
A key feature of our service is the enhanced automation and self-heal capabilities in real-time, which increases the overall productivity of the service desk operations.
We strive to create a professional yet innovative IT experience for our customers.

Client Success Stories and Case Studies

Brought healthcare to the fingertips of veterans through a federal healthcare portal

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Cloud Migration to OCI for a leading American health and insurance customer

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Player club portal for leading American resort and casino

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Overcoming IT Challenges Across Diverse Industries

Overcoming IT Challenges Across Diverse Industries

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Our perspectives